Jamie: Office Manager
Jamie is a skilled office manager with over 19 years of experience in the healthcare industry. With a strong focus on efficiency and patient satisfaction, Jamie expertly oversees daily operations, ensuring a seamless experience for both patients and staff. Known for her exceptional organizational skills and attention to detail, she plays a pivotal role in streamlining processes and enhancing communication within the office. Jamie is passionate about fostering a positive work environment and is dedicated to providing excellent support to the orthopedic team. Outside of work, she enjoys being a dog mom, spending time with her family and shopping!
Tina: Referral Coordinator/Front Office
Tina is an experienced Referral Coordinator with over two years of specialized experience in the orthopedic field. Known for her exceptional organizational skills and attention to detail, she plays a key role in supporting the orthopedic team. Tina efficiently manages incoming referrals, acting as a liaison between patients, primary care physicians, and physical therapy facilities. Her expertise in insurance verification allows her to navigate complex healthcare systems with ease.
Passionate about patient advocacy, Tina is dedicated to creating a supportive environment that prioritizes each patient's unique needs. Her friendly demeanor and empathetic approach help ease patients' concerns throughout the referral process.
Outside of work, Tina enjoys traveling and spending time with her family and dogs.
Paulina: Medical Assistant/Front Office
Paulina is a dedicated Medical Assistant specializing in orthopedic surgery, with over four years of experience providing exceptional patient care in fast-paced clinical settings. She plays a vital role in both preoperative and postoperative care, demonstrating a compassionate approach and strong communication skills that help build trust and rapport with patients of all ages. Known for her keen attention to detail and ability to remain calm under pressure, Paulina is an indispensable member of the orthopedic team.
Outside of work, Paulina enjoys spending quality time with her family and staying active through cycle classes, reflecting her passion for health and well-being.
